Our Leadership & Team

Our Team

  • A smiling woman with glasses and shoulder-length blonde hair, wearing a maroon blazer, in a professional setting.

    Christine Michaels

    CEO

  • Professional headshot of a smiling man with glasses, bald head, wearing a dark suit and tie.

    Michael Rheams

    Operations Manager

  • A woman with brown hair and glasses, wearing a white blazer, smiling with arms crossed, standing in front of a city view through large windows.

    Ash Layman

    Director of Marketing & Events

  • Professional headshot of a man with a beard and short hair, wearing a white shirt and tie, smiling against a gray background.

    MacGregor Driscoll

    Urban Planner

  • A woman with long blonde hair, wearing glasses and a black top, smiling against a plain light-colored background.

    Betsy Ujvagi

    Office Administrator

Worker in yellow uniform planting a tree with a rake in an urban area with a small green utility vehicle nearby.

Downtown Toledo Ambassadors

Hospitality, Cleanliness, and Safety

Partnering with the Downtown Toledo Improvement District through a contract for services, ConnecToledo maintains a comprehensive downtown ambassador program focused on hospitality, cleaning and safety. Ambassadors are extensively educated on local landmarks and businesses, but also trained in basic health and safety to ensure our downtown remains a safe and family-friendly environment.

Downtown Toledo Ambassadors are a visible and uniformed presence working seven days a week, year-round to create a clean, safe and welcoming environment for all. Our team works to enhance beautification, public space maintenance, and safety in Downtown Toledo. Call us when you need:

  • Directions or recommendations in Downtown Toledo

  • Safety escorts to your destination

  • Assistance with flat tires

  • Car lockouts & jumpstarts

  • To report instances of trash & graffiti

  • Mental wellness response & services